Interactive screens are great tools for schools, offices, and meetings. They help make everything more engaging and fun. But just like any other tech, interactive screens can sometimes have problems. Don’t worry—most of these problems are easy to fix! Let’s go over some common issues and how you can solve them.
Screen Not Responding to Touch
Is your interactive screen not responding when you touch it? It can be frustrating, but there are a few simple things you can check:
- First, make sure the screen is plugged in and turned on.
- Check that all the cables are properly connected.
- Try turning the screen off and on again.
Sometimes, the problem is a loose cable or a need to restart the screen. This simple step often fixes the issue.
Touch Isn’t Accurate
Sometimes, when you touch the screen, it doesn’t respond where you expect. It is called a calibration issue. To fix it, you can recalibrate the screen. Most interactive screens have an option to recalibrate in their settings. Follow the steps, and the screen should work properly again.
This is an easy fix, and it will ensure that when you touch the screen, it responds exactly where you want it to.
Multi-Touch Not Working
Some interactive screens allow multiple people to touch the screen simultaneously. But if this feature isn’t working, here’s what you can do:
- First, check if the screen supports multi-touch.
- Restart the screen if it does not recognize all touchpoints.
- Make sure your screen’s software is up to date.
Updating the software often solves multi-touch issues. If that doesn’t work, a simple restart usually helps.
Problems Connecting Other Devices
If you can’t connect your interactive screen to your computer, laptop, or phone, try these steps:
- Check if you have properly plugged in the cables (like HDMI or USB).
- Try using a different cable or port to see if the problem is with the cable.
- Try connecting a different device to the screen.
If one device connects but the other doesn’t, the problem might be with your laptop or phone, not the screen.
Display Looks Blurry
If the images or videos on the interactive screen look blurry or unclear, this could be a resolution problem. Most interactive screens have a high resolution (like 4K), but your connected device might be set to a lower resolution. To fix this, go into the settings on your computer or device and change the resolution to match the screen.
Also, check if the cables are connected tightly. Sometimes, a loose cable can make the display look bad.
Screen Freezing
If the interactive screen freezes and stops working, it can be annoying. Here’s what you can do:
- Turn the screen off, wait a minute, and then turn it back on.
- Restart the device connected to the screen.
- Make sure the screen’s software is updated.
Updating the software might solve the freezing issue if restarting doesn’t work. If nothing works, getting help from a tech professional is a good idea.
No Sound Coming from the Screen
Many interactive screens have built-in speakers. If you’re not hearing any sound, check the following:
- Ensure you’ve turned up the volume on the screen and the connected device.
- Ensure that no cables are loose.
- Try using a different device to check whether the screen or the device is the problem.
If everything seems fine, but you still don’t hear anything, try using external speakers to see if the issue is with the built-in speakers.
Why Evig Is the Best Choice
When buying interactive screens, you want a reliable company to help you. That’s where Evig, a top-notch AV Solutions Company in the UAE, comes in. They offer the best interactive screens, like the Avocor E Series, and are known for their fantastic service. Whether for schools, offices, or conference rooms, Evig provides excellent solutions for everyone.
Conclusion
Fixing common problems with interactive screens doesn’t have to be complicated. Most issues, like touch not working or the screen freezing, can be solved with a simple restart or by checking the cables. And when you’re looking for high-quality interactive screens, Evig is your go-to company in the UAE. They provide top-notch products and excellent service, so you never have to worry about your screens again.
